Nicole Faulk was named vice president of Customer Services Organization in May 2015 and is responsible for all customer-related activities including customer accounting, customer call centers, engineering, transmission, distribution and marketing.
She joined Southern Company in 1998 as an engineer in Southern Nuclear's professional development program and held positions of increasing responsibility at Farley Nuclear Plant in Alabama and in the development of Georgia Power's Vogtle 3 and 4 project - the first new nuclear power plants to be built in the United States in more than 30 years.
Faulk served as assistant to Georgia Power's executive vice president of nuclear development and Southern Nuclear's president of nuclear development. She also served as region manager for Georgia Power's Metro West Region and was responsible for providing overall leadership for operations, customer service, sales, economic and community development and external affairs activities.
Prior to joining Mississippi Power she served as vice president of Georgia Power's West Region, where she led the company's operations for more than 140,000 customers in a 19-county area.
Faulk holds both a bachelor's degree and a master's degree in mechanical engineering from Auburn University.
She currently serves as vice chair for the Auburn Engineering Alumni Council and is a board member of the Auburn mechanical engineering advisory board.